Shipping policy
Shipping Policy
At Resilien, we are committed to delivering our products to customers efficiently and reliably. Please review our shipping policy below.
Hong Kong Orders (B2C)
- We currently deliver to Hong Kong addresses only for individual (B2C) orders.
- Orders with a delivery address outside of Hong Kong will not be accepted at checkout.
- We strive to process and dispatch all Hong Kong orders promptly, with delivery expected within 7 working days from the date of order confirmation.
- If you experience any issues with the receipt of your product, please contact us at admin@resilien.co admin@resilien.co and we will be happy to assist.
International & Bulk Orders (B2B)
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We welcome bulk and wholesale orders from international customers, including:
- Badminton clubs and sports clubs
- Sports equipment and sportswear retailers
- Wholesale and trade buyers
- International orders are accepted on a B2B basis only and are not available through our standard online checkout.
- Interested parties are warmly invited to reach out to us directly to discuss pricing, minimum order quantities, and shipping arrangements.
Contact Us for B2B & International Enquiries
- 📧 Email: admin@resilien.co admin@resilien.co
- We will respond to all enquiries as soon as possible and look forward to exploring business opportunities with you.